We thank you for your reservation. Please take note of our sales policy:
- Check-in time is after 14:00 PM on arrival day
- Check out time is before 10 AM on departure day
- To consider the reservation valid, we will send a proforma invoice to the customer’s email and claim a 30% advance payment. The rest of the amount can be paid at check-in or up to 3 days before arrival. The customer can also pay the full amount in advance.
- For any question, modify or cancel the reservation you need to write to us by e-mail: firstname.lastname@example.org
Please keep in mind that no fee will be charged when cancellation or modification of the reservation is made up to 7 days prior to the arrival date. Please note, however, after that time, in the case of cancellation between 6-3 days before arrival, the Resort OSMA will charge an advance payment (30% of the amount of the accommodation), in the case of cancellation between 2-1 days before arrival, the Resort OSMA will charge 50% of the amount of the accommodation, in the case of cancellation 0 days or case of no-show, the Resort OSMA will charge 100% of the total price of the accommodation.